Introduction

Valmere Limited is the e-commerce partner of Mr Stiff (“Brand”) and operates this online store (“Webstore”). We act as the Merchant of Record for the Brand’s international transactions and sell the products or services made available via the Webstore (“Products”) in our own name and on behalf of the Brand.

By placing an order with us (“Order”), you unconditionally agree to our role as Merchant of Record and to these Terms of Sale, as well as to our Privacy and Cookie Policy (collectively, the “Terms”).

If you do not agree to these Terms, you should not complete your Order.

These Terms have been drafted in the English language and are governed by English law. Any translations are provided solely for your convenience, unless otherwise required by applicable law.

The contracting party to these Terms (hereinafter also referred to as “Valmere Limited”, “we”, or “us”) is the legal entity listed on your receipt.

If you are a ‘consumer’ (as defined by applicable law) and reside in Australia, Brazil, Canada, Japan, a country within the European Economic Area (EEA), the United Kingdom, or the United States, please refer to Annex I below for additional specific terms that may apply to your Order.

1. PLACING YOUR ORDER AND ORDER CONFIRMATION

To place an Order, you must enter all required information and click the “Pay and Place Order” button (or a button with similar wording) at checkout. You agree to always provide valid, current, and accurate information about yourself. Please carefully check your personal details and order information, as the checkout process allows you to identify and correct any input errors before submitting your Order.

The checkout page displays the Products, their prices, shipping costs (if applicable) (“Shipping Costs”), and any import duties, taxes, or levies that may apply to the customs clearance of the Order in the country of delivery (collectively, “Duties and Taxes”). The amount of Duties and Taxes may not always be available for payment upfront; please see Section 3 below for further details.

You may be able to purchase the Products in your local or chosen currency. Please note that prices may vary over time due to exchange rate fluctuations; however, the total order amount displayed at checkout at the time you complete your Order will not be affected by such fluctuations.

The Webstore displays product images and descriptions. Minor differences may occur between the displayed images and the Products actually received (for example, in color or texture), and dimensions may vary slightly.

The available payment methods are displayed on the checkout page, depending on your location. Although this Webstore is presented and managed in collaboration with [Brand], your contract of sale is concluded with Valmere Limited, acting as the Merchant of Record. Valmere Limited processes your payment via one of its third-party payment processors (including any tools, technologies, or services they offer). In some regions, your payment may be processed by one of our internal group entities; such payment is considered payment to Valmere Limited. The information in these Terms, as well as the details on the Webstore and during checkout, constitute merely an “invitation to treat” (an invitation to make an offer). No obligation to sell or deliver Products arises until you receive an email explicitly confirming that your Order has been accepted (“Order Confirmation”).

The purchase agreement for the Products is only concluded upon receipt of the Order Confirmation and is deemed to have been entered into in the country from which the Products are shipped. If shipment, delivery, or fulfillment cannot be completed, you will be notified by email, and any applicable refund will be processed without delay.

Orders may be subject to fraud checks and other mandatory legal checks—such as “denied parties screening”—or other investigations where there is a suspicion that the provided identity, address, email address, or payment information is being used fraudulently or without authorization. In some cases, we may ask you to provide additional verification and information as a condition for Order Confirmation or fulfillment.

There are various circumstances under which your Order may be refused or cancelled, in whole or in part, either before or after an Order Confirmation has been sent. We reserve the right to do so at our own discretion.